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| • When are you open? |
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Our
office hours are generally Monday-Friday from 8:00 a.m. to
5:00 p.m. On rare occasions we may be out of the office,
so if traveling a great distance please call 800-772-5488
to make sure we will be in. If you need to meet during off
hours, please call for an appointment and we will be happy
to accommodate you. |
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| • Do
you accept credit cards? |
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Yes,
we accept Visa and MasterCard. |
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| • Do
you offer mailing services? |
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Yes,
we can supply you with all your mailing needs, from acquiring
mailing lists and preparing your mailing, to delivering to
the post
office with the best possible rates. |
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| • What
are your payment terms? |
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Our
terms are Net 30 days with approved credit. |
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| • How
soon will I receive my order? |
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This
varies depending on the job. Once artwork is approved, most
general printing jobs will ship in approximately 7-10 working
days. Some business cards or post cards may ship in as little
as 2-3 days. Some business forms can require as much as 3-4
weeks. If you have a date in which you must have the printing
in your hands, let us know and we'll do whatever we can to
have it delivered on time. |
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| • Do
you have to print our brochures for us to join your distribution
service? |
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No,
you can supply us with your own brochures. However if you
would like a quote for us to print your brochures, our pricing
can be found HERE. |
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| • How
often do you stock your brochure racks? |
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During
the busy travel season (May-Oct), we stock our highest traffic
locations every week and most other locations every 2-3 weeks.
During the off-season we continue to stock all racks at least
once per month or as needed. |
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| • How
can we get our brochures to you for distribution? |
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If
you are within our 5-county distribution area, we would be
happy to pick them up from you. Those outside the area need
to ship them to us via UPS or deliver them personally. |
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| • Do
you offer help in writing copy for my project? |
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Yes,
we do. We suggest that you go first in providing copy, especially
technical or industry information. You will most likely be
able to supply copy for smaller projects and we can be a sounding
board and offer small assistance at no charge. For larger
projects or projects that you want a third party to put the
high end polish on it, we offer copy writing at an hourly
rate of $40/hour. |
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| • How
are photos handled for our project? |
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If
you are able to supply photos yourself, whether you have taken
them or have contracted a professional photographer, please
do. Henley Graphics is happy to assist you with general photography
needs. If you are doing a brochure, website or another project
that requires photos that you do not currently have, one of
our graphic designers can take the lead at $55/hour for photo
time and $27.50/hour for travel time plus mileage. We can
also team up with local photographers for a more professional
product at a higher rate. Please call for details. |
